Terms of Service

Last Updated: September 2026

Welcome to Luna Boutique (accessible via www.lunaboutiqueco.com). This website and online storefront are operated commercially under the brand name Luna Boutique by FF COMMERCE LTD ("we", "us", "our", or "Luna Boutique").

By accessing our website and/or purchasing products from us, you engage in our "Services" and agree to be bound by the following Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these terms carefully before using our website. These terms apply to all users of the site. If you do not agree to any part of these terms, you may not access the website or use our services.

1. Online Store Terms & Age Restriction

By using this website, you confirm that you are at least 18 years old or have reached the age of majority in your province, state, or territory of residence.

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws. You must not transmit viruses, malware, or any destructive code. Any violation of these terms will result in an immediate termination of your access to our Services.

2. General Conditions & Business Framework

We reserve the right to refuse service to anyone for any legitimate reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and adapted to meet technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Service without express written permission from FF COMMERCE LTD.

3. Pricing, Order Acceptance & Billing Authorization

• Pricing & Modifications: Product prices are subject to change without notice. We reserve the right to modify or discontinue any part of the service at any time without liability.
• Order Refusal: We reserve the right to refuse or cancel any order placed with us, including those suspected of fraud, abuse, or unauthorized resale.
• Billing Accuracy: Accepted payment methods include Visa, Mastercard, American Express, Apple Pay, Google Pay, and other supported gateways. By placing an order, you authorize the charge to your selected payment method and confirm that all billing information provided is accurate and complete.

4. Delivery Schedule & Fulfillment Operations

Shipping, return, and refund procedures are governed by our separate policy pages:

• Transit Window: Estimated delivery times are typically 5–12 business days following order handling.
• International Fulfillment: We ship directly from our international fulfillment centers to provide curated items at competitive prices.
• Daily Cutoff: Our operational order processing cutoff time is 8:00 PM EST.

5. Prohibited Uses & User Submissions

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate intellectual property rights; (c) to harass, abuse, insult, or discriminate; (d) to submit false or misleading information; (e) to upload malware, viruses, or spam; or (f) to interfere with site security features.

By submitting feedback, reviews, or materials, you grant us the unrestricted right to edit, publish, and distribute such content for business purposes.

6. Limitation of Liability, Governing Law & Severability

All products and services are provided "as is" and "as available", except where statutory consumer warranties apply by law. To the fullest extent permitted by law, Luna Boutique and FF COMMERCE LTD shall not be liable for indirect, incidental, or consequential damages.

These Terms are governed by and interpreted in accordance with applicable consumer protection laws and regulations, without waiving mandatory statutory consumer rights in your jurisdiction of residence. If any provision is found unenforceable, the remaining provisions remain fully valid and effective.

Corporate Profile & Contact Information